Terms & Use

Welcome to Công ty TNHH Thương mại Dịch vụ Vĩnh Gia! By using our website and placing orders, you agree to comply with these Terms & Conditions. Please read them carefully. These terms govern your use of our website and services, and form a legally binding agreement between you and Công ty TNHH Thương mại Dịch vụ Vĩnh Gia.

1. General Terms

  • By accessing our site or purchasing from us, you accept these Terms & Conditions in full.
  • Công ty TNHH Thương mại Dịch vụ Vĩnh Gia reserves the right to update these terms at any time without prior notice. The latest version will always be available on this page.

2. Product Availability

  • All product listings are subject to availability. If an item is out of stock, we will notify you and offer an alternative or a full refund.

3. Orders and Payments

  • Orders are confirmed upon successful payment. You will receive an order confirmation via email.
  • We accept payment via [insert accepted methods: bank transfer, Momo, etc.].
  • Công ty TNHH Thương mại Dịch vụ Vĩnh Gia reserves the right to cancel orders suspected of fraud or false payment information.

4. Prices and Shipping

  • All prices are listed in VND and exclude shipping fees unless otherwise stated.
  • A fixed shipping fee of 90,000 VND is applied to all orders within Vietnam.
  • Prices are subject to change without notice but will not affect confirmed orders.

5. Delivery

  • We deliver nationwide within Vietnam.
  • Orders are processed in 1–3 business days and delivered in 3–5 business days.
  • We work with trusted shipping partners but are not liable for third-party delays.

6. Returns & Refunds

  • Returns are accepted within 14 days of receiving the product.
  • Items must be in new and unused condition with all original packaging and accessories.
  • Refunds are processed within 14 days and returned to the original payment method.
  • Returns are not accepted for customized, damaged, or modified items. Please see our Return Policy for full details.

7. Customer Responsibilities

  • You must provide accurate shipping and contact information when placing an order.
  • Incorrect or incomplete address details may lead to delayed or failed deliveries.
  • You are responsible for using the product according to its safety guidelines.

8. Intellectual Property

  • All content on this website is the intellectual property of Công ty TNHH Thương mại Dịch vụ Vĩnh Gia and may not be copied, reproduced, or reused without written consent.

9. Limitation of Liability

  • Công ty TNHH Thương mại Dịch vụ Vĩnh Gia shall not be held liable for any indirect or incidental damages resulting from the use of our products.
  • Our maximum liability is limited to the value of the purchased product.

10. Privacy Policy

  • We value your privacy. By using our website, you agree to the data practices described in our Privacy Policy.

11. Governing Law

  • These Terms & Conditions are governed by the laws of the Socialist Republic of Vietnam. Disputes shall be resolved under Vietnamese jurisdiction.

12. Contact Us

  • For any inquiries regarding these Terms & Conditions, contact our support team: